Call forwarding is an amazing feature useful in the telephone system that allows incoming calls to be directed to other phones or cellphones where the party called is available. The biggest benefit of the call forwarding feature – especially for business companies – is that no valuable customer calls that will be missed and the call party will not be disappointed. You can find more about best phone forwarding services via http://www.numberdock.org/.
The only alternative forwarding feature is to have an answering machine or voicemail. But the undisputed facts are most callers who hate listening to impersonally recorded messages. Again, there were also callers who were hesitant to leave a message recorded because they were increasingly sharp communicating with the party called.
Many business owners believe that human contact is very important to develop customer relations prefer the call forwarding feature through the answering machine. There are also entrepreneurs who like their calls forwarded to the call center, so customers can reach and talk to operators instead of answering machines or voice messages.
There is also a flexible advanced calling feature – where you can choose to forward your call to a different telephone number or to your voice message depending on the day for all seven days a week.
Of course, to enjoy a call forwarding facility, you must bear the responsibility to activate, reactivate and disable the call forwarding feature before and after working hours.
If you activate a voicemail, you can direct an incoming call to your voicemail if there is no response or you can choose to directly send all your calls directly to your voicemail. You can also choose to forward all your voice emails to an email account in the sound file form. In multi-national companies, international forwarding services have become quite common and calls can be forwarded to international destinations.
When utilizing a forward call feature, you must pay attention to the costs involved. Know that the planned telephone line is treated as a outgoing call for billing purposes. This means distance fees will apply if the call number is forwarded is a remote number. According to the norm, the call forwarding feature uses the code * 72 / * 73. However, if you agree to pay additional fees, the service provider company will allow forwarding remote calls – which can be controlled from any phone.